Terms of Service for GoonsAI.com

Last Updated: March 17, 2025

1. Acceptance of Terms

By accessing or using the services provided by GoonsAI.com ("we," "us," or "our"), including our text-to-video and image-to-video generation services, Telegram bot ("GoonVideoBot"), and any related websites, applications, or services (collectively, the "Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use the Services.

2. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of any material changes by posting the updated Terms on our website and updating the "Last Updated" date. Your continued use of the Services after such modifications constitutes your acceptance of the revised Terms.

3. Description of Services

GoonsAI.com provides artificial intelligence-based services that generate videos from text prompts ("text-to-video") and images ("image-to-video"). These Services are accessible primarily through our Telegram bot, GoonVideoBot, and may include additional features accessible through our website or other platforms.

4. User Accounts and Registration

4.1 Account Creation and Eligibility

To use our Services, you must be at least 18 years of age or the minimum adult age in your country of residence, whichever is higher. By using our Services, you represent and warrant that you meet this age requirement.

To use certain features of our Services, you may need to register for an account through Telegram. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

4.2 Account Responsibility

You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.

5. Subscription Plans and Payments

5.1 Subscription Tiers

We offer different subscription tiers, including free and premium options, with varying features and priorities:

  • Free Tier: Access to basic text-to-video services with lowest priority in the processing queue.
  • Premium Tier 1: Access to text-to-video services with priority processing.
  • Premium Tier 2+: Access to both text-to-video and image-to-video services with highest priority processing.

5.2 Payment Processing

Payments for subscriptions are processed through Stripe. By subscribing to a premium tier, you agree to pay all fees associated with your subscription plan. All payment information is subject to Stripe's terms of service and privacy policy.

5.3 Billing Cycle

Subscriptions are billed on a recurring basis (monthly, annually, or as otherwise specified during purchase). You will be billed in advance on a recurring basis depending on your subscription cycle.

5.4 Cancellation and Refunds

You may cancel your subscription at any time through your account settings. Cancellation will be effective at the end of your current billing period. We do not provide refunds for partial subscription periods.

6. Service Level Agreement

6.1 Service Availability

We strive to provide 99% uptime for our Services. However, we do not guarantee uninterrupted service, and we reserve the right to temporarily suspend access to the Services for maintenance, upgrades, or other operational reasons.

6.2 No Guarantee on Generation Quantity

For subscribed users, we do not guarantee any specific number of video generations that can be produced within a subscription period. The number of generations may be limited by factors including but not limited to system capacity, queue size, and fair usage policies.

6.3 SLA Limitations

Our 99% uptime commitment explicitly excludes:

  • Scheduled maintenance (with at least 24 hours prior notice)
  • Force majeure events
  • Issues with third-party services (including Telegram, Stripe, or internet service providers)
  • Suspension of services due to violation of these Terms

6.4 Remedies for SLA Breach

In the event we fail to meet our 99% uptime commitment in a given month, and upon your written request, we may, at our sole discretion, provide a service credit for the affected month. The service credit shall be the sole and exclusive remedy for any failure to meet the service level commitment.

7. User Content and Conduct

7.1 User Content

"User Content" refers to any text prompts, images, or other materials submitted by you through our Services for the purpose of video generation.

7.2 License to User Content

By submitting User Content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, distribute, and display such User Content solely for the purpose of providing and improving our Services.

7.3 Prohibited Content

You agree not to submit User Content that:

  • Infringes or violates the intellectual property or other rights of any party
  • Violates any applicable law, rule, or regulation
  • Promotes illegal activities
  • Contains hateful, defamatory, or discriminatory content
  • Contains content that violates laws regarding the protection of minors
  • Contains software viruses or any other code designed to interfere with the Services

7.4 Content Monitoring

We reserve the right, but not the obligation, to monitor and review all User Content submitted through our Services. We may remove or refuse to process any User Content that violates these Terms or that we find objectionable for any reason.

8. Intellectual Property

8.1 Our Intellectual Property

All content included in or made available through our Services, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, and software, is the property of GoonsAI.com or its content suppliers and is protected by international copyright, trademark, and other intellectual property laws.

8.2 Generated Content

The videos generated by our Services are provided for your personal use. We do not claim ownership of the generated videos, but we may use them to improve our Services.

8.3 Reservation of Rights

All rights not expressly granted to you in these Terms are reserved by us.

9. Disclaimers and Limitations of Liability

9.1 Disclaimer of Warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SERVICES OR THE SERVERS THAT MAKE THEM AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

9.2 Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL GOONSAI.COM, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOST PROFITS, LOST DATA, OR LOSS OF GOODWILL) ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR THE USE OR INABILITY TO USE THE SERVICES, EVEN IF GOONSAI.COM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

9.3 Limitation of Damages

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL GOONSAI.COM'S TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE SERVICES EXCEED THE AMOUNT PAID BY YOU TO GOONSAI.COM FOR THE SERVICES DURING THE THREE (3) MONTHS PRECEDING THE EVENT GIVING RISE TO THE LIABILITY, OR SGD $100, WHICHEVER IS GREATER.

9.4 AI-Generated Content Disclaimer

Our Services utilize artificial intelligence to generate videos from text prompts and images. The nature of AI technology means that:

  • We cannot guarantee that the generated content will meet your specific requirements or expectations
  • Generated content may contain inaccuracies, inconsistencies, or other issues
  • The quality and nature of the generated content may vary based on the input provided
  • We make no representations about the appropriateness, legality, or accuracy of the generated content

10. Indemnification

You agree to indemnify, defend, and hold harmless GoonsAI.com, its affiliates, officers, directors, employees, agents, and licensors from and against all losses, expenses, damages, and costs, including reasonable attorneys' fees, resulting from any violation of these Terms by you or any activity related to your account (including negligent or wrongful conduct).

11. Termination

11.1 Termination by GoonsAI.com

We may terminate or suspend your access to the Services immediately, without prior notice or liability, for any reason, including, without limitation, if you breach these Terms.

11.2 Termination by You

You may terminate these Terms by canceling your subscription (if applicable) and discontinuing use of the Services.

11.3 Effect of Termination

Upon termination, your right to use the Services will immediately cease, and any fees paid by you are non-refundable.

12. Governing Law and Dispute Resolution

12.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of Singapore, without regard to its conflict of law provisions.

12.2 Dispute Resolution

Any dispute arising out of or relating to these Terms or the Services shall be resolved by binding arbitration in Singapore in accordance with the Arbitration Rules of the Singapore International Arbitration Centre ("SIAC Rules") for the time being in force, which rules are deemed to be incorporated by reference in this clause. The arbitration shall be conducted in English by a single arbitrator appointed in accordance with the SIAC Rules.

12.3 Arbitration Procedures

The arbitration shall be conducted in accordance with the SIAC Rules. The decision of the arbitrator shall be final and binding, and any judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction.

12.4 Class Action Waiver

Any proceedings to resolve or litigate any dispute in any forum will be conducted solely on an individual basis. Neither you nor we will seek to have any dispute heard as a class action or in any other proceeding in which either party acts or proposes to act in a representative capacity.

13. Miscellaneous

13.1 Entire Agreement

These Terms constitute the entire agreement between you and GoonsAI.com regarding the Services and supersede all prior and contemporaneous written or oral agreements.

13.2 Waiver

The failure of GoonsAI.com to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision.

13.3 Severability

If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck, and the remaining provisions shall be enforced to the fullest extent under law.

13.4 Assignment

You may not assign or transfer these Terms, by operation of law or otherwise, without our prior written consent. We may assign or transfer these Terms, at our sole discretion, without restriction.

13.5 Force Majeure

We will not be liable for any delay or failure to perform resulting from causes outside our reasonable control, including but not limited to acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials.

14. Contact Information

If you have any questions about these Terms, please contact us at: