Privacy Policy for GoonsAI.com

1. Introduction

This Privacy Policy explains how GoonsAI.com ("we," "us," or "our") collects, uses, and discloses information through our text-to-video and image-to-video generation services, including our Telegram bot ("GoonVideoBot") and any related websites, applications, or services (collectively, the "Services").

By using our Services, you agree to the collection, use, and disclosure of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our Services.

2. Information We Collect

We collect the following types of information:

2.1 Information You Provide to Us

• Account Information: When you register to use our Services, we collect your Telegram user information including user ID, username, first name, and last name.
• Payment Information: When you purchase a subscription, we collect payment information through our payment processor, Stripe. We do not store your complete payment information on our servers.
• Content: We collect the text prompts and images you submit to generate videos.
• Communications: We keep records of your communications with us, including support requests.

2.2 Information We Collect Automatically

• Usage Data: We collect information about how you use our Services, including:
  • The number of videos you generate
  • Errors encountered during video generation
  • Features you use
  • Time and date of your requests
  • Queue position and processing status
• Technical Data: We may collect information about your device and internet connection, including IP address, device type, and operating system.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Services
• Process and fulfill your video generation requests
• Process your payments and manage your subscription
• Monitor and analyze usage patterns and trends
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Communicate with you about our Services, including updates, support, and administrative messages
• Maintain records of the number of generated videos and any errors encountered

4. Disclosure of Your Information

We may disclose your personal information:

• To Service Providers: We may share your information with third-party vendors, service providers, and other business partners who perform services on our behalf, such as Stripe for payment processing.
• For Legal Purposes: We may disclose information when required by law or in response to valid requests by public authorities (e.g., a court or government agency).
• Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
• With Your Consent: We may share your information with your consent or at your direction.

5. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please understand that no method of transmission over the Internet or method of electronic storage is 100% secure.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will retain records of the number of videos generated and errors encountered for service improvement and analytical purposes.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: You can request access to your personal information we hold.
• Correction: You can request that we correct inaccurate or incomplete information.
• Deletion: You can request that we delete your personal information in certain circumstances.
• Restriction: You can request that we restrict the processing of your information in certain circumstances.
• Data Portability: You can request a copy of the information you provided to us in a structured, commonly used, and machine-readable format.

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

8. Age Restrictions

Our Services are intended only for users who are 18 years of age or older, or the minimum adult age in the user's country of residence, whichever is higher. We do not knowingly collect personal information from anyone under these age restrictions. If we learn we have collected personal information from an individual below the applicable age restriction, we will delete that information promptly.

9. International Data Transfers

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside Singapore and choose to provide information to us, please note that we transfer the information to Singapore and process it there.

10. Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

• Email: support@goonsai.com